Shipping policy
At Adveya, for retail customers we are committed to delivering your orders as quickly and efficiently as possible. Our 48-Hour Shipping Policy ensures that eligible items are shipped from our facility within 48 hours of the order being placed, excluding weekends and public holidays.
Eligibility
- Eligible Items: Items marked as "48-Hour Shipping Eligible" on our website.
- Order Timing: Orders must be placed before 6 pm IST to qualify for 48-hour shipping.
- Exclusions: Pre-order items, customized products, and out-of-stock items are not eligible for 48-hour shipping.
Processing Times
- Orders received before the cutoff time will be processed the same business day.
- Orders placed after the cutoff time will be processed the next business day.
Delivery Timeframe
While we guarantee that eligible orders will leave our facility within 48 hours, delivery times may vary depending on the shipping method selected at checkout and the destination.
Shipping Costs
Standard shipping rates apply unless a promotion or discount is specified.
Delays and Exceptions
- Orders may be delayed due to:
- Payment verification issues
- Incorrect shipping address provided
- Severe weather conditions or unforeseen circumstances
- If your order is delayed beyond the 48-hour shipping window, we will notify you promptly via email or phone.
For questions or concerns about our 48-Hour Shipping Policy, please write us at support@adveya.com
For bulk orders, we follow a distinct set of terms and conditions for delivery to ensure that our essential oils retain the freshness, aroma, and quality integrity of each batch. Due to this meticulous process, our delivery timelines may vary from retail orders.
Thank you for choosing Adveya. We deeply value your trust and strive to provide a seamless shopping experience.